Welcome to THE ORAL HEALTH COMPANY
By using our website (the “Site”) and purchasing our products, you agree to the following Terms and Conditions. Please read them carefully.

1. General

This Site is owned and operated by THE ORAL HEALTH COMPANY. By accessing or using our Site, you agree to be bound by these Terms and Conditions and our Privacy Policy. If you do not agree, please do not use our Site.

2. Products and Orders

We make every effort to display product details as accurately as possible. However, colors, sizes, and specifications may vary slightly.
We reserve the right to refuse or cancel orders at our discretion, including but not limited to situations where products are out of stock, pricing errors occur, or fraudulent activity is suspected.

3. Pricing and Payment

All prices are listed .
We accept various payment methods, which are securely processed through trusted third-party payment providers.
We reserve the right to change pricing at any time without prior notice.

4. Shipping and Delivery

We offer free United Kingdom shipping and international shipping (£14.99).
Delivery times are estimates and are not guaranteed. We are not responsible for delays caused by third-party couriers or customs processing.

5. Returns and Refunds

We offer a 30-day return policy for unused items.
Return shipping costs are the responsibility of the customer unless the return is due to an error on our part. Please see our Returns Policy for more details.

6. Intellectual Property

All content on this Site — including text, images, logos, and graphics — is the property of THE ORAL HEALTH COMPANY and is protected by copyright laws.
You may not use, reproduce, or distribute any content from this Site without our written permission.

7. User Conduct

When using our Site, you agree not to:

• Violate any laws or regulations

• Post harmful, abusive, or misleading content

• Attempt to access our systems without authorization

8. Limitation of Liability

To the fullest extent permitted by law, THE ORAL HEALTH COMPANY shall not be liable for any indirect, incidental, or consequential damages arising out of or related to the use of our Site or products.

9. Changes to These Terms

We may update these Terms and Conditions from time to time. Any changes will be posted on this page, and your continued use of the Site signifies your acceptance of any updates.

10. Contact Us

If you have any questions about these Terms and Conditions, feel free to contact us at HERETOHELP@THEORALHEALTHCOMPANY.COM

Privacy Policy

At THE ORAL HEALTH COMPANY, your privacy matters to us.
This Privacy Policy explains how we collect, use, and protect your information when you use our website (the “Site”).

1. Information We Collect

When you visit or make a purchase from our Site, we may collect the following information:

• Name, shipping address, and billing address

• Email address and phone number

• Payment information (processed securely through third-party providers)

• Information automatically collected through cookies (like IP address, browser type, and browsing behavior)

2. How We Use Your Information

We use your information to:

• Process and fulfill your orders

• Communicate with you about your orders, products, and promotions

• Improve our website, products, and customer service

• Protect our Site against fraud or unauthorized activity

3. Sharing Your Information

We do not sell or rent your personal information to third parties.
We only share information with trusted service providers who help us operate our Site, process payments, ship orders, and deliver customer support — and they are required to protect your information.

4. Cookies

Our Site uses cookies to enhance your experience, remember your preferences, and help us understand how visitors use our Site.
You can choose to disable cookies through your browser settings if you prefer.

5. Protecting Your Information

We take reasonable security measures to protect your personal information, including encryption and secure servers. 

6. Your Rights

You have the right to access, update, or delete your personal information at any time. Just reach out to us at HERETOHELP@THEORALHEALTHCOMPANY.COM and we’ll be happy to assist you.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, so please check back occasionally.

8. Contact Us

Have questions about your privacy?
Reach out to us at HERETOHELP@THEORALHEALTHCOMPANY.COM — we’re here to help!

Shipping Policy

We’re excited to get your order to you as quickly and smoothly as possible!
Here’s everything you need to know about our shipping process:

1. Processing Times

Orders are delivered within 4 business days after your order is placed.
You’ll receive a confirmation email once your order is on its way, along with tracking details so you can follow your package.

2. Delivery Times

• United Kingdom delivery: Typically takes 4 business days after processing.

• International shipping: Delivery times vary depending on the destination but usually take 7–21 business days.

(Please note: shipping times are estimates and may be affected by factors like holidays, courier delays, or customs.)

3. Shipping Costs

• United Kingdom delivery: FREE on all orders — no minimum spend required!

• International shipping: £14.99 applies.

4. Tracking Your Order

Once your order ships, we’ll send you an email with your tracking number.
You can use it to monitor your shipment’s journey.

5. Lost or Delayed Packages

If your package is delayed, lost, or if tracking hasn’t updated for a while, contact us at HERETOHELP@THEORALHEALTHCOMPANY.COM
We’ll work with the courier to sort things out as quickly as possible.

6. Customs and Duties (International Orders)

International customers are responsible for any customs fees, duties, or taxes that may apply when the order arrives in their country.